The ultimate guide to customer service emails for e-commerce businesses

By Locad Team
January 27, 2023

Blog

How to Go Viral on TikTok to Boost TikTok Shop Sales

January 26, 2023

First, let’s rattle off a few interesting numbers: TikTok is big in Southeast Asia, and 4 out of the top 10 most-active TikTok users in the world are in this...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

Australia’s E-commerce Laws and Regulations

January 26, 2023

At present, almost all countries have e-commerce laws firmly in place to protect both online buyers and e-commerce companies. Some countries have integrated e-commerce-related laws into their consumer laws, while...

The Ultimate Guide to Picking The Best Order Management System For Your Business

January 26, 2023

This guide is for you if you’re looking for the best OMS (order management system) for your business. Find out what OMS is, how it works, and how it can...

10 TikTok Shop Tips That Just Make Sense

January 26, 2023

Do you remember that feeling of satisfaction when you are scrolling through TikTok, and you chance upon a video about “Amazon Products That Just Make Sense?” There truly is that...

Scrolling to Shopping: How to Order on TikTok Shop

January 26, 2023

TikTok has developed over the years in more ways than one. Starting as a social media platform providing users with entertaining content in short-form vertical-type videos, scrolling on TikTok now...

Step-By-Step Guide on TikTok Shop Order Tracking Processes

January 26, 2023

TikTok Shop is the newest addition to the e-commerce marketplaces that have abounded in recent years. With TikTok’s innovative interface, it brings about a game-changing addition to the online selling...

The Pros and Cons of TikTok Shop Cash On Delivery

January 25, 2023

Shopping seems to be inherent to TikTok. The sudden rise in popularity of the short-video entertainment app has paved the way for its evolution. In August 2021, TikTok Shop was...

How to Remove TikTok Watermark and Use it for Your TikTok Shop

January 25, 2023

TikTok, with its swipe-up video feature, reinvented the way we consume entertainment material on social media. But that revolutionary offering that makes your thumbs work on muscle memory, and frankly,...

Locad raises $11M Series A funding to boost consumer brands in Asia Pacific with logistics engine

January 16, 2023

The logistics engine of Locad provides a cloud supply chain for brands to store, pack, ship, and track orders for ecommerce and omnichannel retail through a tech platform connecting a...

How to Use Holiday Packaging to Win More Customers and Sales

December 20, 2022

The Christmas season is just around the corner, and as expected, the Philippines—with a booming e-commerce market--will experience an avalanche of online shopping activities. Consumers are expected to flock to...

10 Ways to Ensure Your Package Tracking is Ready for the Holidays

December 14, 2022

Christmas is less than six weeks away as mid-November is finally here. There's no harm in being prepared early, and that includes getting your holiday list ready (and checking it...

Tips for Holiday Shipping 2022

December 14, 2022

The holidays are truly a season of rushing as much as they are a season of giving and loving. And with e-commerce becoming an option more preferred by shoppers to...

How to Increase Sales During Holiday Season

December 14, 2022

Regardless of what you believe in, or what cultural practices you have in your home country or region, the holidays are a surefire reason to celebrate this season. When we...

The Cost of Holiday Sales to Your Bottomline

December 1, 2022

When it comes to this season of giving, sales promotions bring on holiday cheer. To make this time of the year extra merry, brands and businesses give their customers the...

Step-By-Step Guide on TikTok Shop Order Tracking Processes

January 26, 2023

The Pros and Cons of TikTok Shop Cash On Delivery

January 25, 2023

Shopping seems to be inherent to TikTok. The sudden rise in popularity of the short-video entertainment app has paved the way for its evolution. In August 2021, TikTok Shop was...

How to Remove TikTok Watermark and Use it for Your TikTok Shop

January 25, 2023

How to Use Holiday Packaging to Win More Customers and Sales

December 20, 2022

Tips for Holiday Shipping 2022

December 14, 2022

The holidays are truly a season of rushing as much as they are a season of giving and loving. And with e-commerce becoming an option more preferred by shoppers to...

How to Increase Sales During Holiday Season

December 14, 2022

Regardless of what you believe in, or what cultural practices you have in your home country or region, the holidays are a surefire reason to celebrate this season. When we...

The Cost of Holiday Sales to Your Bottomline

December 1, 2022

When it comes to this season of giving, sales promotions bring on holiday cheer. To make this time of the year extra merry, brands and businesses give their customers the...

How Technology is Improving Last-Mile Delivery

November 15, 2022

In today's logistics industry, speed and efficiency are crucial to keeping up with the growth of e-commerce companies. The supply chain involves various stages: planning, sourcing raw materials, production, delivery,...

What to Do for TikTok Shop Order Cancellation, Return, and Refund

November 2, 2022

TikTok, as a short-form video platform, has gotten immensely popular as a way for people and e-commerce companies to sell their products and services. The launch of TikTok Shop last...

What to Do When You Get a Fake Order on TikTok Shop

November 2, 2022

Customers who are engaged in online selling should be aware buying items through social media platforms comes with risks, and one of those risks is the possibility that some of...

Benefits of a Logistics Engine for Lazada

November 2, 2022

When you are a small-sized business looking for a way to upscale and streamline your processes, having a Lazada store, along with other e-commerce channels can be pretty overwhelming. Most...

How your Shopee Store can Grow with a Logistics Engine

November 2, 2022

Whether you are a seasoned online seller, or a local businessperson who just ventured into the e-commerce world the past month, we all encounter a myriad of issues in managing...

Why Shopify Stores Need a Logistics Engine

November 1, 2022

Shopify is currently one of the most comprehensive and helpful online systems when you plan to venture into the e-commerce world. It offers integrative approaches that can link with your...

Logistics Engine 101 for Your WooCommerce Store

November 1, 2022

WooCommerce is an open-source, WordPress based online marketplace that allows you to get a headstart on your online selling business. With your account, you can get customizable themes and a...

How to Setup a Logistics Engine for Your TikTok Shop

November 1, 2022

The social media and e-commerce integration game is getting stronger by the minute. With over a billion active users, TikTok is continuously cementing itself as a social media giant while...

Why We Decided to Build Locad – An Introduction From The Founders

December 8, 2020

Enabling Consumer Brands with E-Commerce infrastructure as a service and flexible access to a distributed supply chain. The Defining Opportunity of Our Time For those of us in the consumer...

Benefits of a Logistics Engine for Lazada

November 2, 2022

When you are a small-sized business looking for a way to upscale and streamline your processes, having a Lazada store, along with other e-commerce channels can be pretty overwhelming. Most...

Why Shopify Stores Need a Logistics Engine

November 1, 2022

Shopify is currently one of the most comprehensive and helpful online systems when you plan to venture into the e-commerce world. It offers integrative approaches that can link with your...

Logistics Engine 101 for Your WooCommerce Store

November 1, 2022

WooCommerce is an open-source, WordPress based online marketplace that allows you to get a headstart on your online selling business. With your account, you can get customizable themes and a...

How to Setup a Logistics Engine for Your TikTok Shop

November 1, 2022

The social media and e-commerce integration game is getting stronger by the minute. With over a billion active users, TikTok is continuously cementing itself as a social media giant while...

An e-commerce business owner with packed orders | Locad

Securing Cross-Border Suppliers for Your E-commerce Business

October 31, 2022

For many e-commerce businesses—either corporate or individual---securing a reliable cross-border supplier has become a key factor for business success. But what does “cross-border” mean? In the online world, cross-border e-commerce...

How to Choose the Best 3PL for the Philippines

October 31, 2022

3PL, better known as third-party logistics, is a system where an organization or a third party provides services to companies related to inventory management and distribution. Most 3PLs work with...

How To Choose The Best 3PL For Thailand

October 31, 2022

One of the most important components in business in regards to e-commerce in Thailand is Third-party logistics (3PL) companies. These companies provide other businesses with outsourced logistics and supply chain...

E-Commerce tips to succeed in the Thailand market

October 30, 2022

There is plenty of room for e-commerce enterprises of all sizes in Thailand, as the number of online shoppers grows every year. Therefore, it's more crucial than ever before for...

How Do I Apply For An E-commerce Business License In Thailand?

October 28, 2022

After COVID-19 hit, the entire mechanism of business underwent a change worldwide. Today, people are more dependent on e-commerce platforms than offline stores. Besides, the benefits that online e-commerce businesses...

Everything You Need To Know About Starting An E-commerce Business in Thailand

October 28, 2022

E-commerce in Thailand made a massive revenue worth $8.5 billion in 2021, an impressive figure for any APAC country. E-commerce in Thailand continuously rises yearly, and new firms are constantly...

Thailand’s E-commerce Industry: Everything You Need to Know

October 28, 2022

E-commerce brands are on the rise in Southeast Asian countries. Among eleven countries present in SEA, Thailand is one of the fastest-growing countries thanks to increased internet and mobile usage....

Cultivating a More Stable Supply Chain by Utilizing an Automated Invoice Program

October 12, 2022

A smoothly functioning supply chain is integral to the success of your business. But if your invoicing processes and procedures are not up to standard, you’re likely to experience hitches,...

How To Choose The Best 3PL For Singapore

October 12, 2022

Introduction 3PL, also known as third-party logistics, is a service that allows you, a business owner, to outsource all your logistics operations, from warehousing to delivery. It serves as a...

How To Import To Singapore

October 12, 2022

Singapore is the second busiest container port in the world. International sales presents prime opportunities for businesses starting out in Singapore. But at the same time, they also raise significant...

Consolidating Your Technology Stack for Your E-commerce Store in Australia

October 12, 2022

Introduction With the growing popularity of e-commerce businesses worldwide, customers have now started having higher expectations when shopping online.Fortunately, even the tech industry has amped up its game, and now,...

Consolidating Your Technology Stack for Your E-commerce Store in Singapore

October 12, 2022

In order to make their website seamless, many e-commerce businesses in Singapore integrate technologies and digital tools to make it perfect. Entrepreneurs are in the race to find the best...

E-commerce Tips to Succeed in the Singapore Market

October 12, 2022

Almost every entrepreneur dreams of doing business online. It's like giving customers an experience of the mall from the comfort of their homes. Because it offers so much, customers are...

How to Choose the Best 3PL for Australia

October 12, 2022

3PL stands for Third-Party Logistics, service, or partnership that helps e-commerce merchants manage their supply chain. This service entertains various facilities, including exchanging and returning goods, warehouses, retail coordination, order...

3 Factors Driving the Rise of E-Commerce in the Philippines

September 13, 2022

The global e-commerce industry has grown by leaps and bounds in the last few years, with especially promising rates of growth coming out of Southeast Asia. Data from the Philippines,...

Order tracking inside a warehouse | Locad

Role of 3PL in Supply Chain Management

June 26, 2022

Third-party logistics or 3PL in supply chain management works as a support system for e-commerce businesses to run their pick, pack, and ship procedures so these businesses don't have to...

Inside a warehouse of an e-commerce business | Locad

Inbound Vs Outbound Logistics: What’s the Main Difference?

June 26, 2022

Did you know that the word logistics has French roots dating back to the 1830s, with its first appearance in the literary work of a military officer? Antoine-Henri Jomini, in...

Social media and E-commerce selling | Locad

Why Philippine E-commerce Can’t be Successful Without Social Media

June 20, 2022

The retail market in the Philippines is one of the most robust in Southeast Asia. Just about every international consumer has a presence in the country. This makes the Philippines...

E-commerce Order Delivery To Customers | Locad Blog

How to Avoid Cash on Delivery Scams

June 20, 2022

In the advent of the global Covid-19 pandemic, most people are making sure their shopping experience is safe so they do it the online way. As the world is shifting...

Drones and bots in E-commerce last mile delivery | Locad

Conversations that Lead to Conversion: How Chatbots Improve the Shopping Experience

June 20, 2022

By now, most online customers know the drill: you download your favorite app for online shopping (or visit your favorite e-commerce website), create an account, download a mobile version of...

Brainstorming a video marketing strategy for e-commerce | Locad

Play Hard, Shop Harder: How Gamification is Driving E-commerce Sales

June 20, 2022

E-commerce companies are always trying to find ways to retain customers and add more through numerous promotions and gimmicks that are designed to keep customers coming back. An excellent product...

E-commerce business owner using live shopping | Locad

Live Shopping from Home: How Live Selling Enhances Online Shopping

June 20, 2022

More and more e-commerce companies, online retailers, and individual sellers are going into live selling as a way to enhance the shopping experience of online customers. Live selling offers sellers...

E-commerce Delivery Service | Locad Blog

Is the Market Ready for Buy-Now-Pay-Later (BNPL) Options?

May 30, 2022

Buy-now-pay-later, or “BNPL,” is not exactly new or groundbreaking. Back in the day, credit cards and installment plans were the most popular ways to buy items without forking out cash....

E-commerce Landscape in Singapore

May 30, 2022

To say that Singapore is a high-tech country is putting it mildly. Being a small nation never stopped Singapore from being the most innovative and techno-savvy in Southeast Asia. And...

E-commerce business orders stacked on an Australian flag | Locad

Australia E-commerce: Down Under, Digital Retail is Going Up

May 30, 2022

Despite its huge landmass of 7.7 million square kilometers, Australia has a relatively small population of just over 26.7 million people. But before the pandemic, Australia was already an e-commerce...

Philippine E-Commerce in 2022: Now and its Future

May 30, 2022

It’s obvious that Filipinos are becoming more digital-savvy. Majority own or use a mobile phone or a computer that is connected to the Internet. This phenomenal growth in digital adoption...

Growing a Sustainable Business: How Humble Sustainability Became a Preferred Seller with Locad

January 9, 2022

LOCAD’s localized fulfillment and shipping solution helps social enterprise Humble Sustainability reduce carbon footprint, smoothen operations, and so much more. Key Metrics 2-3 weeks before becoming a preferred seller on...

Amping Up the Business: Bright Tech finds a reliable fulfillment partner in Locad and grows their orders by 25%

December 8, 2021

Key Metrics: 25% increase in orders Dashboard that helps them keep track of inventory and stock management Shipping within 24 hours About Bright Tech Founded by friends Miguel Menchaca and Jeth Ang, Bright Tech is...

Fit for Business: Manila Athletica increased positive customer feedback by 40% through fulfillment by Locad

November 14, 2021

LOCAD’s automated fulfillment solution allowed Manila Athletica to deliver orders faster and provide an amazing customer experience. Key Metrics 40% increase in positive customer comments since switching to LOCAD 3x faster delivery with...

Shaping Up to the New Normal: How SKINNI Swim Navigated the Pandemic with Locad’s Fulfillment Services

October 4, 2021

LOCAD’s fulfillment service helped hands-on brand owner Meryll Yan of Skinni Swim manage her multiple online stores through the LOCAD Control Tower even when she's not in the metro. Key...

Beauty of D2C Growth: How KJM Cosmetics increased their conversion rate by 30% with fulfillment by Locad

July 28, 2021

LOCAD’s end-to-end fulfillment solution enabled KJM Cosmetics to reach customers nationwide at low shipping rates which helped increase their conversion rates and direct-to-customer sales volume. Key Metrics 100% increase in...

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