Non-Shopee Supported Logistics: Your Robust Logistics Alternative

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Logistics play a crucial role in the success of your Shopee store. Understanding the various shipping options available is key to finding out what works best for your business, ensuring smooth deliveries and improving customer satisfaction. While Shopee offers its own integrated logistics partners, there’s another world of possibilities beyond the platform: Non-Shopee Supported Logistics.

This blog delves into the realm of these third-party providers, exploring their benefits, suitable situations for their use, and tips for choosing a reliable partner. We’ll also guide you through the application process, empowering you to unlock the full potential of Non-Shopee Supported Logistics for your business.

What is Non-Shopee Supported Logistics?

Shopee offers e-commerce sellers on the platform two distinct logistics options — Shopee Supported Logistics (SSL) and Non-Shopee Supported Logistics.

Shopee Supported Logistics or SSL refers to third-party logistics partners seamlessly integrated with Shopee’s platform. These providers offer reliable shipping services directly through Shopee, ensuring efficient order fulfillment and tracking for both sellers and buyers.

Non-Shopee Supported Logistics allows sellers to choose their own preferred logistics provider, independent of Shopee. This option grants greater flexibility and control over shipping costs, delivery times, and service levels. 

Choosing between SSL and NSL depends on your specific needs and priorities. Consider factors like shipping costs, desired delivery time, and the level of control you want over the process.

Things to Keep in mind While Switching to Non-Shopee Supported Logistics

As a seller opting for Non-SSL channels, it becomes essential to note certain key aspects of not having access to Shopee-supported Channels. Some of these points include:

  • Having to prepare relevant documents and shouldering all the responsibilities yourself – from fulfilment to shipping and delivery. 
  • All Air Waybills and consignment notes have to be printed from outside the Shopee platform
  • Pickup for the Shipments will not be enabled through Shopee. This will become the responsibility of the third-party shipping or fulfilment brand that the business opts for in lieu. 
  • The Shopee app will not be able to provide order tracking through the app or seller centre. Only the logistics provider that you opt for will be able to offer tracking for the shipment.

Benefits of Choosing Non-Shopee Supported Logistics

While Shopee Supported Logistics offers convenience and a straightforward experience, choosing Non-Shopee Supported Logistics unlocks a range of potential benefits for your Shopee business:

  1. Cost Savings: NSL allows you to negotiate directly with logistics providers, potentially securing more competitive shipping rates compared to standard Shopee options. This can significantly improve your profit margins, especially on bulkier or heavier items.
  2. Multichannel Selling: NSL empowers you to sell on multiple platforms beyond Shopee. By integrating your chosen NSL provider with other marketplaces, you streamline your fulfilment process and offer a consistent experience across all your sales channels.
  3. Faster Delivery Times: NSL providers can offer diverse shipping options, including express delivery services. This allows you to cater to customers who prioritise faster delivery times and potentially expand your customer base.
  4. More Flexible Shipping Options: NSL gives you greater control over your shipping options. You can choose from a wider range of services, including bulky item shipping, items that require installation and specialised delivery options not available through Shopee.
  5. International Shipping: NSL expands your reach beyond your local market. Many NSL providers, such as Locad, offer international shipping options, allowing you to tap into the Southeast Asian and Australian markets, broadening your customer base and boosting your sales.
  6. More Varied Payment Methods: NSL providers often offer a wider range of payment methods for shipping fees, including cash on delivery and online payment options. This provides greater convenience for both you and your customers.

When to Opt for Non-Shopee Supported Logistics?

While Shopee Supported Logistics offers a convenient solution for many sellers, there are specific scenarios where Non-Shopee Supported Logistics emerges as the more advantageous option. Consider opting for NSL if:

  1. Engaging in Cross-Border Selling: If you’re venturing into international markets, NSL providers often offer dedicated cross-border shipping services with expertise in customs clearance and international regulations.
  2. Requiring Customized Packing and Branding: NSL allows you to customise your packaging with your branding and unique touches, enhancing the customer experience and building brand awareness.
  3. Seeking Affordable Inventory Storage and Shipment Rates: Certain NSL providers offer competitive rates for inventory storage and shipment, particularly for bulkier or heavier items. This can translate to significant cost savings for your business.
  4. Offering Cash on Delivery or Bank Transfer Payments: If your target audience prefers cash-on-delivery or bank transfer payments, NSL providers often offer these options, catering to diverse customer preferences and facilitating easier transactions.
  5. Delivering to Areas Not Served by Shopee’s Logistics Partners: Shopee’s logistics network may not cover certain remote or rural areas. NSL providers often have wider coverage, ensuring your products reach customers even in underserved locations.

How to Choose a Reliable Non-Shopee Supported Logistic Service Provider?

Choosing a reliable Non-Shopee Supported Logistics provider is crucial for ensuring efficient order fulfillment and customer satisfaction. Listed below are some key factors to consider.

Check Reviews and Ratings

Research and read customer reviews and ratings of potential NSL providers. This provides valuable insights into their service quality, reliability, and customer support responsiveness. Non-Shopee supported logistics provider like Locad consistently receives positive reviews for its exceptional service, responsiveness, and commitment to faster order fulfillment that elevates customer satisfaction.

Consider the Range of Services Provided

Choose a provider offering a comprehensive range of services beyond basic shipping. Look for features like cash-on-delivery, customised packaging, and international shipping capabilities. Locad goes beyond standard shipping, offering cash-on-delivery options, branded packaging solutions, and cross-border shipping services to Southeast Asia and Australia.

Look Into Their Pricing Structure

Compare the pricing structures of different NSL providers. Consider factors like base rates, additional fees, and volume discounts to find the most cost-effective solution for your business. Locad offers transparent and competitive pricing, ensuring you get exceptional value for your money.

By choosing Locad as your Non-Shopee Supported Logistics provider, you benefit from competitive pricing, offering transparent, cost-effective and flexible solutions. It empowers you to elevate your Shopee business through efficient, cost-effective, and scalable logistics solutions.

How to apply for Non-Shopee Supported Logistics (Non-SSL)?

As you have chosen to explore the world of NSL, the next step involves applying for approval from the Shopee team. This process ensures a smooth transition and helps maintain platform-wide efficiency.

To submit your application, you will need to provide Shopee with valid reasons for opting for NSL. Such as:

  1. Utilising Your Own Delivery Options: Indicate if you have your own delivery resources or partnered with a reliable NSL provider like Locad. This provides Shopee with transparency and helps them understand your logistics strategy.
  2. Product Restrictions: Explain if you are selling products that cannot be shipped through Shopee Supported Logistics (SSL) due to size, weight, or other restrictions. This could include bulky items, fresh goods, frozen food, or products requiring specialised handling.
  3. Seeking More Flexible Solutions: If you require specific shipping features like cash-on-delivery, customised packaging, or international options not available through SSL, make it clear in your application.

The specific application process may vary slightly depending on your region. However, you can generally expect to submit your application through the Shopee Seller Center. Look for options related to “Shipping Settings” or “Non-Shopee Supported Logistics.”

Once you submit your application, the Shopee team will review it carefully. They may contact you for further information or clarification. The approval process can take several days or up to a week.

Closing Thoughts

Navigating the world of Non-Shopee Supported Logistics can empower you to gain a competitive edge in the ever-evolving landscape of online selling. By leveraging the benefits of NSL, you can achieve cost savings, expand your customer base, and offer faster delivery times. 

Choosing a reliable NSL provider like Locad ensures efficient fulfillment, exceptional customer service, and scalable solutions that adapt to your business growth. So, unlock the full potential of your Shopee business by embracing the possibilities of Non-Shopee Supported Logistics and explore the exciting opportunities that await.

What are the different types of delivery on Shopee?

Shopee offers two main types of delivery:

  • Shopee Supported Logistics (SSL): This involves Shopee partnering with 3rd party logistics providers to offer various shipping options within your region.
  • Non-Shopee Supported Logistics (NSL): This allows you to choose your own preferred logistics provider, offering more flexibility and control.

Why is a product banned from Shopee?

Shopee prohibits the sale of certain products due to various reasons, including safety concerns, legal restrictions, or violations of their policies.

Which Shopee delivery is the fastest?

The fastest Shopee delivery option depends on various factors like your location, chosen provider, and product type. However, generally, Shopee Instant Delivery partnered with Shopee Food, offers the quickest delivery within 2 hours.

How to set shipping options for your store?

You can manage and set shipping options for your Shopee store through the Seller Center. This allows you to choose your preferred delivery providers, set shipping fees, and manage other related settings. 

What Is Shopee Supported Logistics?

Shopee Supported Logistics (SSL) is a program where Shopee partners with 3rd party logistics providers to offer various shipping options within your region. This provides sellers with a convenient and reliable way to fulfil orders without managing their own logistics.

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