The ultimate guide to customer service emails for e-commerce businesses




How Going Live on Your Tiktok Shop Could Increase Sales

When the pandemic hit the world and lockdowns were subsequently implemented, people were pushed to shop online despite initial misgivings. Many users still felt uneasy for a variety of reasons....

Guide for Lazada Sellers who Ship to the Philippines

Effortless online shopping has become synonymous with Lazada in Southeast Asia, especially in the Philippines. The e-commerce portal introduced and pioneered online shopping in the region and the country in...

What are the Most Popular Products Now in Shopee Singapore?

Singapore’s e-commerce industry has been up and about for longer than most Southeast Asian nations. Despite the country’s small size, e-commerce is seen to grow 16.2% from US$5.9 billion in...

Laws That Online Sellers in Singapore Need to Know

It’s not a surprise that Singapore is one of the biggest e-commerce markets in Southeast Asia. E-commerce is forecast to grow to US$7.29 billion by the end of 2022. Over...

As Seen on Tiktok: How Going Viral on Tiktok Can Turn into Profit

If you are a content creator, then one of your primary goals is to create content that can potentially go viral. But what does “going viral” mean? For the layman,...

TikTok Advertising 101: Everything You Need To Know

TikTok has become important when it comes to businesses — particularly as a tool for marketing and advertising — thanks mainly to the sheer number of users currently using the...

How to Create a Killer Ad Strategy for Your Business on TikTok

Advertising on social media platforms—Facebook, Instagram, Twitter, and TikTok, among others—has become necessary if a company wants to stay competitive in an ever-changing business landscape. Sure, many will say that...

Which Social Channels and Features Should a Budding E-Commerce Business Focus On?

For businesses, social media has become one of the easiest and fastest ways to reach their audience and potential customers. The use of social media supports brands in achieving various...

How to Analyze Your Performance on TikTok

Here’s the scenario: You signed up for a TikTok account wanting to get in on the fun of creating and sharing short videos. You jumped in on some trendy video...

A Clearer Vision of Growth: How Kids Optics Is Increasing Its E-commerce Stores With Locad as a Fulfillment Partner

Digital specs brand Kids Optics provides screen-safe eyeglasses optimally designed for children. With extensive plans to scale its business to more social commerce platforms such as TikTok, Kids Optics outsourced...

Why UGC Marketing is Important for Your E-commerce Business?

Video marketing, digital marketing, content marketing—there are plenty of marketing tools you can use for your e-commerce business. But user-generated content (UGC) remains one of the most potent marketing tools...

Cultivating a More Stable Supply Chain by Utilizing an Automated Invoice Program

A smoothly functioning supply chain is integral to the success of your business. But if your invoicing processes and procedures are not up to standard, you’re likely to experience hitches,...

How To Choose The Best 3PL For Singapore

Introduction 3PL, also known as third-party logistics, is a service that allows you, a business owner, to outsource all your logistics operations, from warehousing to delivery. It serves as a...

How To Import To Singapore

Singapore is the second busiest container port in the world. International sales presents prime opportunities for businesses starting out in Singapore. But at the same time, they also raise significant...

Consolidating Your Technology Stack for Your E-commerce Store in Singapore

In order to make their website seamless, many e-commerce businesses in Singapore integrate technologies and digital tools to make it perfect. Entrepreneurs are in the race to find the best...
TikTok live shopping for e-commerce business | Locad

When Social Meets Shopping: How Tiktok Shop is Revolutionizing Social Commerce

By definition, social commerce means selling items online through social media platforms. Although social media platforms were not designed initially as e-commerce channels, their vast popularity made it almost inevitable...
E-commerce business owners logging order details for sales | Locad

What Not to Do as a Tiktok Shop Seller

Since its launch in 2021, the Tiktok Shop has proven to be a formidable platform for online sellers to start or expand their businesses. Who would have ever thought that...
Best Examples of TikTok Shops in Southeast Asia E-commerce | Locad Blog

Best Examples of TikTok Shops in Southeast Asia

There is no doubt that Southeast Asia is one of the regions where online shopping is becoming one of the most preferred options for purchases. With eCommerce platforms such as...
Using TikTok to boost e-commerce sales | Locad

How Your TikTok Shop can Integrate with Your Shopify, WooCommerce, and other Stores

Perhaps you are a starting social media influencer, trying out the best products available in your region. Or you are an online seller, wondering how social media can help you...
TikTok Shop for e-commerce sales | Locad

Rules and Regulations for Tiktok Shop Content 

You’re probably wondering how you can make your first Tiktok video for your shop a successful piece of marketing content. You might also have tons of gimmicks and promotional activities...

10 Shopify Issues You Can Troubleshoot Without the Help of Shopify Support

Shopify has become one of the go-to platforms in e-commerce today. It has become so popular a choice to host your online store that it has reached a landmark by...
E-commerce business owner reacting to penalties | Locad

Tips to Avoid Penalties for Shopee Sellers in the Philippines

Shopee is an e-commerce juggernaut in the Philippines, commanding a respectable lead over the pioneering e-commerce platform Lazada with over 76 million monthly web visits over the latter’s 39 million. ...
E-commerce Order Delivery Through Trucks | Locad Blog

The Role of a 3PL Provider For Your Business To Cope in a Post-Pandemic World?

If you're somebody who has been following the latest developments in the world of e-commerce, then you know that things have changed a lot in recent years. There are so...
E-commerce Business Growth Analysis With Team | Locad Blog

3 Steps You Must Take to Discover the Perfect Name for Your E-commerce Business

Starting a successful e-commerce business is difficult. Especially at a moment when unemployment is on the rise, demand is declining, and prices are rising. Now, more than ever, every e-commerce...
Brainstorming a video marketing strategy for e-commerce | Locad

Getting Started With A Video Marketing Strategy For Your E-commerce Store

Videos are more popular than ever and for good reason. They're more engaging than text, easier to digest than imagery, and more likely to lead to conversions. The rise of...
E-commerce Order Management Issues | Locad Blog

Is E-commerce Immune to the Ghost Month?

As much as we’re ashamed to admit it, superstitions govern our daily lives. While we’ve discarded silly notions of meeting the right prince or princess to live our “happily ever...
Shopify e-commerce website on a laptop | Locad

Best Practices for Shopify Product Listing

Are you an online seller who just feels like your single account in a sea of online stores in a vast platform is not enough? Or simply you just want...
Boosting E-commerce sales through YouTube | Locad

How YouTube Creators Can Sell Through Shopify

Yes, we get it, live streaming and vlogging on YouTube are your passion projects. But would it do you more good if we tell you that you can make money...
E-commerce business owners discussing aftersales services | Locad

Why E-Commerce Brands Need to Invest in Great Aftersales Service

Most e-commerce companies know that the world is entering the golden era for online businesses. According to data from Statista, e-commerce accounted for 7.4% of total global retail sales in...
E-commerce online shopper unlocking discount coupon and free shipping | Locad

How to Source Shopee Products from China

In this piece, we will try to look into the ways Shopee Sellers can source their products from abroad, particularly in China, and we will look into the possible ways...

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