The ultimate guide to customer service emails for e-commerce businesses



E-commerce business owner looking to increase brand loyalty | Locad

Brand Loyalty In The Time Of E-Commerce

2020 brought a wave of change in every industry, but retail was hit especially hard. With the decrease of in-person shopping and the rise of e-commerce, brand loyalty has become...
E-commerce bags on a shopping cart | Locad

Stand Out in The E-Commerce Marketplace

In 2020, E-Commerce sales rose 44% and are expected to continue to grow this year. The Covid-19 pandemic has shown shoppers that walking into a brick-and-mortar store is not their only option,...
Increasing e-commerce sales during the Covid pandemic | Locad

How to Sell During a COVID-19 Lockdown: 4 Key Strategies

While the COVID-19 lockdown has made it clear that we won’t be going back to business as usual anytime soon, businesses have started to find new ways of coping and...
Amazon store on a mobile device | Locad

How to Combat the Amazon Effect

It is projected that Amazon will do $468 billion dollars in e-commerce sales in 2021. In the United States this past year Amazon’s sales made up 31.4% of all E-Commerce revenue. So the...
Business outsourcing for E-commerce | Locad

Outsourcing Fulfillment: 3PL and 4PL

Researching and deciding on a fulfillment provider can get tricky. Especially with all these technical terms, you come across such as 3PL and 4PL, it can get easy to confuse...
Reducing e-commerce pain points while mobile shopping | Locad

Easing The Most Common E-Commerce Pain Points

E-Commerce consumers have higher expectations than those that are shopping at a brick-and-mortar location. They expect fast and easy shopping experiences with no issues. Since there are so many e-commerce...
Shipping in an e-commerce business | Locad

Mastering Shipping Like an E-Commerce Professional

Running an E-Commerce business can be a complex task and it is frustrating when something out of your control is the cause of customer dissatisfaction; such as shipping delays. While large...
Avoiding common marketplace mistakes | Locad

Common Marketplace Mistakes And How to Avoid Them

Selling on an online marketplace can be an intimidating task. It’s one thing to start an e-commerce business and sell your products via a website that you’ve developed (or had developed for...
E-commerce Order Delivery Completion | Locad Blog

What is Localized Fulfillment?

The past few years have seen a fundamental, and presumably permanent, shift in consumer buying behavior, rapidly expanding e-commerce options, the growth of shopping platforms, marketplaces, and next-day delivery. This...
Australia Fulfillment Services for E-commerce Stores | Locad Blog

Australia Fulfillment Services for E-commerce Stores

Australia recorded the highest level of e-commerce growth at 108% during the latter part of 2020. The wider shift to online shopping leaves Australia with soaring levels of e-commerce and the need...
Social media e-commerce engagement | Locad

Leveraging Your Social Media to Engage with E-Commerce Customers

The goal as an e-commerce entrepreneur is to not only find new customers, but retain them, grow with them, and rely on them to promote your business. Social media is...
E-commerce delivery agent delivering orders to a customer | Locad

How your Australian-based business can start shipping internationally

More than one in every four people is an online shopper. With the rapid growth of e-commerce in recent years, it was reported globally that there were 900 million more online shoppers than there...
E-commerce Logisitics | Importing | Shipping | Locad

4 Signs Your Business Needs A Logistics Partner

Starting a business is an exciting adventure for many entrepreneurs, but with vast and continuous growth comes much bigger challenges. When a business starts to gain more traction and sales,...
E-commerce shopping on a mobile device | Locad

Practical Tips For Starting Your Side Gig

One of the best things you can do, regardless of if you’re in a lockdown, or 100% working full time, is to make some extra money with a side gig....
Online shopper visiting an e-commerce website | Locad

How To Be Successful in the E-Commerce World

At the moment, there’s no better business to be in than E-Commerce. Starting up can be fast, relatively painless, and not all that expensive comparatively speaking. It’s definitely easier than...

It seems we can't find what you're looking for.

It seems we can't find what you're looking for.

It seems we can't find what you're looking for.

It seems we can't find what you're looking for.

It seems we can't find what you're looking for.

Get the latest industry news, best practices, and product updates!

All Systems Go

Sign up, and we will get back to you within 24 hours to discuss what services would be best for your business needs. Or speak with us now and tell us what you need.

Exclusive benefits to ace your e-commerce game this 2023 with Locad’s desk calendar!