What is the Order?
Order cycle is an end-to-end process of guiding a product from its initial phase to its final delivery. A well-synchronized collaboration from every department, along with a company’s shipping partners, is required to ensure successful order management. It is necessary for every time of business, whether it is a B2B or a B2C.
Significance of Order in an E-commerce Shipping and Delivery
Order management is a systematic process that dictates the best ways to streamline the workforce and collaborate effectively with shipping partners. The primary objective of order management is to ship a product in record time.
- Streamlining and collaboration: Order management allows a company to optimize and streamline its processes to ensure minimum turnaround time. Furthermore, the step-by-step process allows a company to bring in the required asset.
- Reducing transit time: It is very easy to get overwhelmed as the workforce or a partner company carries out uncountable cycles. Order management provides a clear understanding of the critical phases. It helps a company to align the processes required, thus decreasing the turnaround and the overall transit time.
Prerequisites of Order and How It Works
Order management is invoked when a company receives an order. The steps below highlight the working of the named process.
- Processing: The order is processed, and the details are sent to the inventory.
- Packing and disbursal: The necessary documents are attached, and the products are packed. The first-mile delivery follows it.
- Shipping phases: A company can use the services of a freight forwarder or ship manually. Either way, the first, middle, and last-mile delivery phases are involved.
- Final delivery: The product is delivered during the last mile, and the information is subsequently added to a centralized system.
Use Case with Order
Every delivery, service, or product is accomplished by order management. Suppose a Sydney-based seller gets an order for a pair of jeans from Melbourne. By managing the order from its initial stage to customer delivery, they can provide consumers with a better shopping experience.