The ultimate guide to customer service emails for e-commerce businesses

By Locad Team
January 27, 2023

Blog

The ultimate guide to customer service emails for e-commerce businesses

January 27, 2023

Hello, e-commerce business owners! As subject matter experts in the industry, we know firsthand how crucial customer service is for businesses, particularly in the Southeast Asia market, where e-commerce is...

E-commerce email templates to relay order tracking and shipping updates

January 27, 2023

As an e-commerce fulfillment company, we understand the importance of keeping our customers informed about their order tracking and shipping updates. In the Southeast Asian market, e-commerce has seen tremendous...

E-commerce business owners discussing growth and scaling | Locad

Demand forecasting and planning for e-commerce businesses

January 27, 2023

If you're running an e-commerce business in Southeast Asia, you know how important it is to keep your inventory levels just right. Too much inventory can tie up your capital...

Intermodal Shipping for E-commerce in Southeast Asia

January 27, 2023

If you're in the e-commerce industry, you know that getting products to your customers quickly and efficiently is key to success. One option to consider is intermodal shipping, which involves...

E-commerce Warehouse Parcel Sorting Robot System | Locad Blog

How Can Fleet Management Consolidate your E-Commerce Operations

January 26, 2023

The present state of the trucking industry is about automation. The implementation of smart technology has digitized and optimized the whole supply chain resulting in higher speed, accuracy, and success....

Understanding The Consignment Business Model

January 26, 2023

There are several business models that E-commerce businesses can use to sell goods. The consignment method is increasing in popularity as an option as it offers a lower-risk approach for...

Online shopper visiting an e-commerce website | Locad

Statistical Content Piece Feature: Double Day Sales | A Complete Rundown of 2022

January 26, 2023

The Southeast Asian market is, without a doubt, the largest growing e-commerce market worldwide. The region expects a 14.59% annual growth rate between 2022 and 2027. Statista and eMarketer predict...

The Difference Between 3PL And 4PL

January 26, 2023

What is 3PL? 3PL is the acronym for Third-Party Logistics (TPL). A 3PL is an external company that functions like an order fulfillment center by catering to all your requirements...

E-commerce Warehouse Rack System | Locad Blog

Omnichannel Fulfillment vs. Multichannel Fulfillment

January 26, 2023

What is Multichannel Fulfillment? Multichannel fulfillment, or MCF, is the product fulfillment mechanism allowing retailers and merchants to sell through various channels. This way, the merchants can leave the shipping...

4 Benefits of Shipping Internationally | Warehouse | Locad Blog

First-mile Logistics Vs. Last-mile Logistics

January 26, 2023

E-commerce has witnessed significant growth, and as a result, cut-throat competition prevails in the modern market. In such a scenario, every business aims at securing a wider client base by...

WooCommerce vs Shopify: Which One Is the Best for E-commerce Businesses?

January 26, 2023

When it comes to building an online store, you have a lot of options. There are plenty of e-commerce platforms out there, and each has its strengths and weaknesses. But...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

6 Steps to Avoid Bogus Buyers for Your Online Shop

January 26, 2023

Bogus buyers are a huge problem for online sellers since the world has gone digital. The bogus buyer problem has cost digital merchants a considerable amount of money, and lots...

TikTok for E-Commerce: Everything You Need to Know

January 26, 2023

Having a presence on social media—for personal or business use—has become quite common, so common that more than 60% of humans now use the platform. Simple math will tell us...

Top 5 Features of the TikTok Seller Center

January 26, 2023

In just a few years, short-form video-hosting service TikTok has evolved from just providing netizens a platform to share samples of their dancing, singing, and acting videos to selling and...

The ultimate guide to customer service emails for e-commerce businesses

January 27, 2023

E-commerce email templates to relay order tracking and shipping updates

January 27, 2023

Demand forecasting and planning for e-commerce businesses

January 27, 2023

If you're running an e-commerce business in Southeast Asia, you know how important it is to keep your inventory levels just right. Too much inventory can tie up your capital...

Intermodal Shipping for E-commerce in Southeast Asia

January 27, 2023

If you're in the e-commerce industry, you know that getting products to your customers quickly and efficiently is key to success. One option to consider is intermodal shipping, which involves...

How Can Fleet Management Consolidate your E-Commerce Operations

January 26, 2023

Understanding The Consignment Business Model

January 26, 2023

There are several business models that E-commerce businesses can use to sell goods. The consignment method is increasing in popularity as an option as it offers a lower-risk approach for...

Statistical Content Piece Feature: Double Day Sales | A Complete Rundown of 2022

January 26, 2023

First-mile Logistics Vs. Last-mile Logistics

January 26, 2023

E-commerce has witnessed significant growth, and as a result, cut-throat competition prevails in the modern market. In such a scenario, every business aims at securing a wider client base by...

WooCommerce vs Shopify: Which One Is the Best for E-commerce Businesses?

January 26, 2023

When it comes to building an online store, you have a lot of options. There are plenty of e-commerce platforms out there, and each has its strengths and weaknesses. But...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

Top 5 Features of the TikTok Seller Center

January 26, 2023

In just a few years, short-form video-hosting service TikTok has evolved from just providing netizens a platform to share samples of their dancing, singing, and acting videos to selling and...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

Australia’s E-commerce Laws and Regulations

January 26, 2023

At present, almost all countries have e-commerce laws firmly in place to protect both online buyers and e-commerce companies. Some countries have integrated e-commerce-related laws into their consumer laws, while...

10 TikTok Shop Tips That Just Make Sense

January 26, 2023

Do you remember that feeling of satisfaction when you are scrolling through TikTok, and you chance upon a video about “Amazon Products That Just Make Sense?” There truly is that...

Scrolling to Shopping: How to Order on TikTok Shop

January 26, 2023

TikTok has developed over the years in more ways than one. Starting as a social media platform providing users with entertaining content in short-form vertical-type videos, scrolling on TikTok now...

Which Social Channels and Features Should a Budding E-Commerce Business Focus On?

October 17, 2022

For businesses, social media has become one of the easiest and fastest ways to reach their audience and potential customers. The use of social media supports brands in achieving various...

The Double-Edged Sword: How Marketplaces Provide Challenges and Opportunities for Omnichannel Fulfillment

October 6, 2022

In 2012, 60% of the world’s online retail sales were accounted for by Asia. Businesses of all sizes – from small homegrown brands to global brands – have turned to...

Business owners looking at e-commerce site | Locad

E-commerce Consumer Rights Protection in Southeast Asia

May 30, 2022

E-commerce is already growing at a steady pace across Southeast Asia. It is expected that the overall growth of business-to-business (B2B) and business-to-consumer (B2C) transactions across this region will grow...

Optimize Overseas Shipping from Singapore to Southeast Asian Countries

March 13, 2022

Despite the inevitable impact of the ongoing pandemic on the world, Singapore has maintained an active and strong supply-chain network. The city-state has further cemented its global logistics hub status...

4 Benefits of Shipping Internationally | Shipment | Locad Blog

7 Key Tricks to Managing Cross Border Shipping in SEA

July 8, 2021

Every geography has its unique rules and regulations when it comes to shipping, logistics, fulfillment, and last-mile delivery - Southeast Asia is no different. With the right advice and experience,...

Warehouse operations for first mile logistics | Locad

Optimize Your First Mile, Before Addressing Your Last Mile

July 6, 2021

The problem with this approach is that we can end up creating tunnel-vision around last-mile delivery. Businesses start to care only about their last mile, and logistics partners focus more...

E-commerce Warehousing Efficiency | Locad Blog

E-Commerce and the Supply Chain Transformation

June 25, 2021

The past year has been monumental for eCommerce. The sudden and radical lifestyle changes that came with the outbreak of COVID-19 are without a doubt the biggest reason for this....

Exceeding Customer Expectations Through Your Last-Mile Delivery

June 3, 2021

In today's "next day delivery" climate, it might be challenging to keep up with some of the bigger E-Commerce players out there, from an infrastructure perspective. But where you can...

Taking The Mystery out of Supply Chain Control Towers

May 26, 2021

Whether you’re just starting off with your E-Commerce venture, are an established entrepreneur, or working at an Enterprise level, you rely on data to keep your supply chain running smoothly....

E-commerce business owners smiling | Locad

Why Fulfillment is the Key to E-commerce Success

May 20, 2021

More often than not, fulfillment and logistics remain afterthoughts for busy entrepreneurs and merchants. As their focus is on increasing sales and optimizing marketing, they lose sight of the part...

Brand Loyalty In The Time Of E-Commerce

April 21, 2021

2020 brought a wave of change in every industry, but retail was hit especially hard. With the decrease of in-person shopping and the rise of e-commerce, brand loyalty has become...

E-commerce bags on a shopping cart | Locad

Stand Out in The E-Commerce Marketplace

April 14, 2021

In 2020, E-Commerce sales rose 44% and are expected to continue to grow this year. The Covid-19 pandemic has shown shoppers that walking into a brick-and-mortar store is not their only option,...

Shipping in an e-commerce business | Locad

Mastering Shipping Like an E-Commerce Professional

March 17, 2021

Running an E-Commerce business can be a complex task and it is frustrating when something out of your control is the cause of customer dissatisfaction; such as shipping delays. While large...

How To Be Successful in the E-Commerce World

January 27, 2021

At the moment, there’s no better business to be in than E-Commerce. Starting up can be fast, relatively painless, and not all that expensive comparatively speaking. It’s definitely easier than...

E-commerce Order Packaging Process | Locad Blog

Shipping, E-Commerce And COVID: The New Landscape

December 30, 2020

It’d be an understatement to say that 2020 has been an unprecedented year. The COVID-19 pandemic has created a confusing time of isolation, anxiety, panic buying, and a shift in...

The ultimate guide to customer service emails for e-commerce businesses

January 27, 2023

Intermodal Shipping for E-commerce in Southeast Asia

January 27, 2023

If you're in the e-commerce industry, you know that getting products to your customers quickly and efficiently is key to success. One option to consider is intermodal shipping, which involves...

How Can Fleet Management Consolidate your E-Commerce Operations

January 26, 2023

Understanding The Consignment Business Model

January 26, 2023

There are several business models that E-commerce businesses can use to sell goods. The consignment method is increasing in popularity as an option as it offers a lower-risk approach for...

Statistical Content Piece Feature: Double Day Sales | A Complete Rundown of 2022

January 26, 2023

Omnichannel Fulfillment vs. Multichannel Fulfillment

January 26, 2023

First-mile Logistics Vs. Last-mile Logistics

January 26, 2023

E-commerce has witnessed significant growth, and as a result, cut-throat competition prevails in the modern market. In such a scenario, every business aims at securing a wider client base by...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

6 Steps to Avoid Bogus Buyers for Your Online Shop

January 26, 2023

Bogus buyers are a huge problem for online sellers since the world has gone digital. The bogus buyer problem has cost digital merchants a considerable amount of money, and lots...

Top 5 Features of the TikTok Seller Center

January 26, 2023

In just a few years, short-form video-hosting service TikTok has evolved from just providing netizens a platform to share samples of their dancing, singing, and acting videos to selling and...

E-commerce Laws and Regulations for Online Businesses in Singapore

January 26, 2023

Over the years, Singapore’s e-commerce market has seen rapid growth, estimated to reach $9.8 billion by 2025. As such, the Singapore government has put e-commerce laws and regulations into place...

Australia’s E-commerce Laws and Regulations

January 26, 2023

The Cost of Holiday Sales to Your Bottomline

December 1, 2022

When it comes to this season of giving, sales promotions bring on holiday cheer. To make this time of the year extra merry, brands and businesses give their customers the...

How Technology is Improving Last-Mile Delivery

November 15, 2022

In today's logistics industry, speed and efficiency are crucial to keeping up with the growth of e-commerce companies. The supply chain involves various stages: planning, sourcing raw materials, production, delivery,...

What to Do for TikTok Shop Order Cancellation, Return, and Refund

November 2, 2022

TikTok, as a short-form video platform, has gotten immensely popular as a way for people and e-commerce companies to sell their products and services. The launch of TikTok Shop last...

Demand forecasting and planning for e-commerce businesses

January 27, 2023

If you're running an e-commerce business in Southeast Asia, you know how important it is to keep your inventory levels just right. Too much inventory can tie up your capital...

How Can Fleet Management Consolidate your E-Commerce Operations

January 26, 2023

Top 5 Features of the TikTok Seller Center

January 26, 2023

In just a few years, short-form video-hosting service TikTok has evolved from just providing netizens a platform to share samples of their dancing, singing, and acting videos to selling and...

10 TikTok Shop Tips That Just Make Sense

January 26, 2023

Do you remember that feeling of satisfaction when you are scrolling through TikTok, and you chance upon a video about “Amazon Products That Just Make Sense?” There truly is that...

Scrolling to Shopping: How to Order on TikTok Shop

January 26, 2023

TikTok has developed over the years in more ways than one. Starting as a social media platform providing users with entertaining content in short-form vertical-type videos, scrolling on TikTok now...

Step-By-Step Guide on TikTok Shop Order Tracking Processes

January 26, 2023

TikTok Shop is the newest addition to the e-commerce marketplaces that have abounded in recent years. With TikTok’s innovative interface, it brings about a game-changing addition to the online selling...

How to Remove TikTok Watermark and Use it for Your TikTok Shop

January 25, 2023

TikTok, with its swipe-up video feature, reinvented the way we consume entertainment material on social media. But that revolutionary offering that makes your thumbs work on muscle memory, and frankly,...

How to Increase Sales During Holiday Season

December 14, 2022

Regardless of what you believe in, or what cultural practices you have in your home country or region, the holidays are a surefire reason to celebrate this season. When we...

Logistics Engine 101 for Your WooCommerce Store

November 1, 2022

WooCommerce is an open-source, WordPress based online marketplace that allows you to get a headstart on your online selling business. With your account, you can get customizable themes and a...

Challenges of Expanding Into the Philippines’ Business Market

October 31, 2022

The Philippines is one of Southeast Asia’s most promising countries in terms of economic growth in the e-commerce market. It has a large population. And a large percentage of that...

Everything You Need To Know About Starting An E-commerce Business in the Philippines

October 31, 2022

The Philippines e-commerce market is continuously growing, and every entrepreneur is keen on starting or expanding their business in the Philippines. In 2021, it was estimated that the total e-commerce...

An e-commerce shopper glancing at the computer | Locad

Consolidating Your Technology Stack for Your E-commerce Store in Thailand

October 30, 2022

As your e-commerce business expands, you will have more resources to invest in the latest technology to run your company more smoothly. With additional tools added to your tech stack,...

The Best E-commerce Platforms for Small Businesses in Thailand

October 30, 2022

Thailand is quickly rising to the top of the list of nations of interest as major companies increasingly enter the Southeast Asian marketplaces. E-commerce is one of the major markets...

Challenges Of Expanding Into The Thailand Business Market

October 28, 2022

Today, people want everything at their fingertips. Likewise, if you want to expand your online business pan Asia, Thailand is one of the most logical choices. Since it is a...

How To Choose The Best 3PL For Singapore

October 12, 2022

Introduction 3PL, also known as third-party logistics, is a service that allows you, a business owner, to outsource all your logistics operations, from warehousing to delivery. It serves as a...

Awaken Your Best: How Emma Started Shipping Marketplace Orders 2X Faster Through Fulfillment by Locad

November 15, 2022

Sleep brand Emma is one of the biggest names in the mattress industry – providing sleep products specifically engineered for a good night’s rest. By outsourcing fulfillment to Locad, Emma...

A Clearer Vision of Growth: How Kids Optics Is Increasing Its E-commerce Stores With Locad as a Fulfillment Partner

October 17, 2022

Digital specs brand Kids Optics provides screen-safe eyeglasses optimally designed for children. With extensive plans to scale its business to more social commerce platforms such as TikTok, Kids Optics outsourced...

Planting the Seeds of Trust: How Leafy builds customer trust through Locad’s 100% on-time delivery

October 6, 2022

Plant-care brand Leafy provides premium quality agricultural products for ornamental plants and outdoor gardens. With the bulky and sizable nature of its products, Leafy outsourced warehousing and fulfillment to Locad....

Function, Fashion, Forecasting: How NuPrene grew 6X via effective demand planning powered by Locad’s tech

October 6, 2022

NuPrene produces bags and accessories – inspired by the latest fashion trends – and suited to fit the Filipino everyday lifestyle. Since working with Locad for fulfillment and logistics, NuPrene...

Sip of Success: How MD Brews Coffee Doubled Their Sales with Locad as a Fulfillment Partner

July 29, 2022

MD Brews – short for Medical Doctor Brews – locally sources drip and ground coffee from the mountains of Cordillera. Since working with LOCAD for fulfillment and logistics, MD Brews...

Success is in the Bag: How Good Totes saved 50% on storage costs with fulfillment by Locad

July 7, 2022

Good Totes is a Singapore-based brand of stylish yet functional tote bags. Since enlisting the fulfillment and logistics services of LOCAD, Good Totes has saved 50% on costs spent on...

Furnishing a Successful Business: How Little Mountain Increased Order Fulfilment Capacity by 2x with Locad

June 20, 2022

Learn how furniture and home decor distributor Little Mountain Collection increased sales and fulfilled more orders by outsourcing fulfillment to LOCAD. Key Metrics 10% increase in sales since working with...

Stirring Business Growth: Why Lyger Coffee Decided to Kickstart their Business with Locad as Fulfillment Partner

June 20, 2022

Lyger Coffee – known for its crystallized coffee – brews powerful coffee experiences with each cup. From the very beginning, they worked closely with Locad to ensure that customer delivery...

The Scent of Success: How ABCD Organics increased their sales by 30% with fulfillment by Locad

June 20, 2022

ABCD Organics is a local and affordable brand of pure, organic, and therapeutic-grade essential and carrier oils. Since enlisting the fulfillment and logistics services of LOCAD, ABCD Organics has boosted...

Business Glow Up: How DMD Skin Sciences scaled their orders by 200% with Locad

May 11, 2022

Find out how one of the country’s fast-growing dermatology clinics, DMD Skin Science, became a nationwide e-commerce success by outsourcing fulfillment to LOCAD. Key Metrics 200% increase in orders after...

Leveling Up in Business: How PhoenixLab Doubled Their E-Commerce Sales with Locad

May 3, 2022

Learn how PhoenixLab, an online store selling work-from-home gadgets and items, increased their sales by 2x through working with LOCAD. Key Metrics 2x increase in sales80% sales increase in Lazada50%...

Getting Order Fulfillment in Shape: How MuscleU Expanded to Nationwide Shipping in Australia with Locad

March 18, 2022

With health and nutrition becoming rising concerns and priorities in recent years, LOCAD supports supplement supplier MuscleU by providing faster shipping and affordable shipping across Australia which has resulted in...

Stepping Up the E-Commerce Game: How Havaianas Delivered 4x Faster Shipping Through Locad

March 15, 2022

Learn how leading flip flop brand Havaianas, under lifestyle retail giant Terry SA, leveraged LOCAD’s cutting-edge fulfillment solutions to provide faster delivery and boost customer satisfaction. Key Metrics 24 order...

Brewing a Better Business: How Subminimal Started Offering Next-Day Delivery with Locad

March 1, 2022

With the rising interest in creating barista-grade coffee from home and the growing demand for faster delivery, LOCAD supports Singapore-based brand Subminimal by providing faster shipping for their customers to...

Healthy Business Growth: How Raw Bites PH Fulfills up to 400 orders in 24 hours with Locad

February 24, 2022

LOCAD enables the growth of sustainable food supplier Raw Bites PH through an end-to-end fulfillment solution, which has significantly expanded delivery capacity and boosted sales. Key Metrics Fulfilled up to...

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