Table of Contents

Get the latest e-commerce industry news, best practices, and product updates!

What is a Door-to-Door?

Door-to-Door (DTD) service refers to the transportation of a shipment from the point of origin to the final delivery. Door-to-Door works typically on the same item of equipment without engaging much in numerous transactions, transloading, or cross-docking.

Significance of Door-to-Door in E-commerce Logistics 

Door-to-door is an important element of order fulfillment that promises positive customer satisfaction. The benefits of door-to-door service include the following –

  • Single point of contact – Because there is only one point of contact, many people favor door-to-door delivery services. A door-to-door service involves a single transaction in which the logistics provider handles the cargo throughout the trip.
  • Low costs – DTD is relatively cost-effective as it incurs expenses in just one go.
  • Efficient operations – Door-to-door delivery eliminates the requirement for transloading and cross-docking, removing the risk of cargo damage and insurance claims.
  • Easy to manage – The entire process can be readily managed, and it can be periodically tracked as per convenience.

Prerequisites to Door-to-Door and How It Works

The prerequisites of choosing an efficient DTD are –

  • Punctuality – Choosing a logistics partner who abides by time is very important. An efficient delivery partner needs to have higher accuracy in delivery tracking, faster delivery times and higher security standards.
  • Insurance – A company that offers expensive products should also be able to provide insurance and security. The insurance coverage of the courier service should be checked before the conclusion.
  • Cost-effective – Businesses ought to charge a fair price for such services. One does not necessarily have to pay them a large sum of money just because they are working together to provide door-to-door services.

Use Case With Door-to-Door

Door-to-door service simplifies the procedure for the customer, offering a single point of contact. Suppose company XYZ in Phuket offers door-to-door service to customers. This will help them directly deliver the product from the warehouse to the customer.

Read more

Get the latest industry news, best practices, and product updates!

Exclusive benefits to ace your e-commerce game this 2023 with Locad’s desk calendar!