Meet our client: The Ayurveda Experience
The Ayurveda Experience is reshaping modern health, wellness, and lifestyle through an ancient & holistic science over 5,000 years old. Contributing significantly to the widespread adoption of Ayurveda in the West, The Ayurveda Experience boasts of a diverse portfolio of lifestyle products.
Key Metrics:
- Achieved 100% Same Day Fulfillment
- Reduced Shipping time by 40%
- Reduced Shipping costs by 6%
Localizing the Brand: Initial Pain Points
- Long Transit Times (7-15 Days)
- Heavy Shipping Costs
- Lack of visibility on inventory health
“Looking at the industry, we are seeing Same Day Delivery, Next Day Delivery to reduce the wait time [for customers] and that is why Locad came into the picture.” says Harsh, Marketing Associate at The Ayurveda Experience.
Bridging the gap: The Locad Solution
Faster and Cost-Efficient Shipping
- Achieved Same Day Fulfillment.
- Optimized shipping with the Economical Last Mile feature on the Locad Dashboard, which automates carrier selection based on price and serviceability.
- Locad’s warehouse and system fulfillment capabilities have enabled products to reach customers 40% faster.
Tech-enabled growth
- Switched to automated handling of demand surges with Locad’s Inventory Forecasting feature.
- Increased visibility towards inventory health and enhanced reporting with real time data updates for efficient decision making across inventory, order management, and last mile.
Enhanced Customer Experience
- Reduced delivery time from 7-15 days to 3-5 days.
- Real-time collaboration with Locad to ensure quality customer experience.
Customer Support
- The Locad team acts as a primary source of support for any escalations.
- Enhanced visibility on shipment tracking, thus enhancing brand’s communication with their customers.
Speak with a specialist: business.au@golocad.com