Frequently customers opt to cancel their placed orders due to multiple reasons, and as a business grows, one needs to be prepared to tackle these cancellations efficiently! Locad’s Shipping engine now allows its users to bulk cancel their shipments that are pending pickup.
How to cancel shipments in bulk?
- Head to the Pending Pickups page on the dashboard
- Simply multi-select or select all shipments and click on Cancel Shipments on the top right corner of the dashboard
- Users will need to then confirm the cancellation to proceed with the action
How can Bulk Shipment Cancellation help your business?
- Unlike single cancellation of shipment that redirects users to another page, bulk shipment cancellation will keep the user on the same page, hence making the experience very easy and smooth
- Users will now be able to manage their orders more efficiently, having a 100% control on the process, hence reducing dependence on the Customer Success team for the same.
- The feature will help in the better management of ageing orders
Thing to note
Users cannot cancel the shipments once the waybills have been downloaded, Locad’s Shipping Engine only allows staff users to bulk cancel these types of shipments.
