The Ultimate E-commerce Peak Season Checklist: How to Plan, Execute & Deliver at Scale

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Why Peak Season Is the Biggest Opportunity in E-commerce

For most online brands, the last quarter of the year is when everything happens at once.

From 11.11 to 12.12 and Christmas, marketplaces like Shopee, Lazada, TikTok Shop, and Shopify experience massive traffic and order spikes.

Recent data shows:

  • Online traffic can more than double during these months.
  • Sellers often process 60–70% more orders in the same period.
  • Many brands earn up to one-third of annual revenue in just a few weeks.

Peak season is not only about high sales volume — it’s about building loyalty and setting the tone for the year ahead.

What Is the Peak Season Checklist?

Locad’s Peak Season Preparation Checklist is a practical guide designed for e-commerce brands that want to plan smarter, fulfill faster, and deliver better.

It walks you through:

  • Forecasting and inventory management
  • Warehouse and carrier readiness
  • Marketing coordination and campaign alignment
  • Returns and customer experience optimization

Phase 1: Before Peak Season — Build the Foundation

Early preparation gives your brand control when order volumes surge.

Demand Forecasting

  • Review historical sales and seasonal patterns.
  • Identify high-velocity SKUs and calculate safety stock.
  • Align marketing spend and inventory allocation.

Operational Readiness

  • Audit warehouse space and manpower.
  • Check system integrations (OMS, WMS, carrier APIs).
  • Negotiate carrier capacity and backup coverage.

Marketing Alignment

  • Sync campaign calendars with fulfillment readiness.
  • Prepare creative assets and promo listings in advance.
  • Test checkout, shipping options, and payments for smooth flow.

Locad Tip:

Using Locad’s Order Management System (OMS) gives you real-time stock sync across all sales channels — Shopee, Lazada, TikTok Shop, and Shopify — so you can sell confidently without overselling.

Phase 2: During Peak Season — Execute with Precision

When peak traffic hits, speed, visibility, and communication make the difference.

Fulfillment and Delivery

  • Prioritize same-day or next-day fulfillment.
  • Maintain accurate tracking and customer updates.
  • Monitor SLAs to avoid late-delivery penalties.

Marketing Optimization

  • Adjust ad spend and promotions based on conversion data.
  • Highlight in-stock, fast-shipping products.
  • Create urgency and scarcity messaging responsibly.

Contingency Planning

  • Prepare backup suppliers and carriers.
  • Communicate delays quickly and transparently.
  • Offer substitute SKUs when stock runs low.

Locad Advantage:

Locad’s distributed warehouse network and multi-carrier shipping engine enable brands to stay agile, fulfill quickly, and protect marketplace ratings — even under extreme volume.

Phase 3: After Peak Season — Optimize and Grow

Once the rush slows down, it’s time to turn seasonal momentum into sustained growth.

Returns and Reverse Logistics

  • Streamline returns and ensure prompt refunds.
  • Track return reasons to pinpoint product or packaging issues.
  • Automate the workflow for efficiency and visibility.

Performance Review

  • Compare actual sales vs. forecasts.
  • Evaluate fulfillment times, costs, and carrier SLAs.
  • Document insights for next season’s improvements.

Locad Insight:
With 99.8% inventory accuracy and seamless returns management, Locad helps brands close the season strong and prepare for the next campaign cycle.

Peak Season Operations at a Glance

PhaseObjectiveKey ActionsHow Locad Helps
Before Peak SeasonBuild readiness and scalabilityForecast demand, plan stock, prepare campaignsUnified OMS + strategic warehouse placement
During Peak SeasonDeliver fast and stay compliantPrioritize express delivery, manage carrier mix, monitor SLAsMulti-carrier shipping engine + SLA tracking
After Peak SeasonOptimize and retain growthProcess returns, analyze data, rebalance inventoryAutomated returns + actionable insights

Why Leading Brands Trust Locad

Locad isn’t just a logistics provider — it’s a fulfillment partner built for e-commerce growth.

Here’s why brands choose Locad:

  • Automation-first fulfillment — scale up without adding manpower.
  • Omni-channel inventory sync — prevent overselling and stockouts.
  • Marketplace compliance — protect seller ratings and visibility.
  • Flexible warehousing — store closer to your customers.
  • Transparent pricing — pay only for what you use.

With warehouses across Southeast Asia, the GCC, and Australia, Locad delivers speed, precision, and reliability when you need it most.

Get Your Free Peak Season Checklist

Peak season is your biggest opportunity — and your biggest test.

Download Locad’s Peak Season Preparation Checklist to:

  • Forecast demand with accuracy
  • Scale fulfillment effortlessly
  • Deliver on time, every time

Frequently Asked Questions

Peak season refers to the period of highest shopping activity in e-commerce, typically between October and December, covering major sale events like 11.11, 12.12, and Christmas. During this time, brands often experience significant spikes in traffic, orders, and fulfillment demands.

Ideally, preparation should begin three to four months in advance. This allows enough time to analyze sales data, forecast demand, secure carrier capacity, and ensure warehouses and systems are ready to handle increased order volumes.

Locad provides a connected fulfillment network that combines technology with physical infrastructure. Brands use Locad to unify inventory across multiple channels, fulfill orders faster through distributed warehouses, and access real-time performance visibility to maintain SLAs even when order volumes surge.

Experience fulfillment by LOCAD

Grow your business through Locad’s simplified and automated fulfillment solution

  • Unlimited and scaleable warehousing
  • Pay only for what you store
  • No hidden fees or lock-in periods
  • Zero inbound costs
  • Wide integration with marketplaces
  • Automated logistics and delivery
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