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Across the world, there are over 9.1 million e-commerce companies.. Moreover, the e-commerce market has continued to grow, with brick-and-mortar stores investing in the online space. e-commerce accounts for 13 percent of the retail industry and $5 trillion globally. If you’re working in the e-commerce space, one of your biggest challenges is standing out against […]

There are two practical approaches that companies choose in e-commerce: fast e-commerce and sustainable e-commerce.  As a brand, you can choose any one based on your business’s objectives and goals. Always make sure that the type of commerce you choose blends with your brand objectives.  To tell about both fast and sustainable e-commerce, these two

Being an extremely significant factor of any business, customer service is assistance that is provided to consumers about their purchases and to resolve queries. This involves answering questions, giving advice, and solutions and informing customers related to their orders in an efficient manner.  Especially, when we talk about e-commerce customer service it means providing customer

Imagine sitting on your couch, scrolling through your favourite online store, and trying to decide what to buy. You find the perfect product, add it to your cart, and eagerly wait for it to arrive at your doorstep. But what happens next can make or break your experience with the online store. This is where